Responsible Gaming

At MeridianBet Nigeria, we believe betting and gaming should be a form of entertainment. Our goal is to provide our customers with an enjoyable gaming experience while promoting responsible gambling and helping customers maintain control of their betting and gaming activities.

Gambling involves risk, and there is no guarantee of winning. You should only gamble with money you can afford to lose and never treat gambling as a way to make money or solve financial problems.

We encourage every customer to gamble responsibly, understand the risks involved, and take a break whenever gambling stops being enjoyable.

RELAX, IT'S ONLY A GAME

When you gamble, you can win or lose. There is no mathematical or financial certainty that you will win.

The most important rule is simple: only gamble what you can comfortably afford to lose.

Before you start betting or gaming, decide how much money and time you are prepared to spend. Once you reach your limit, stop.

Your essential expenses such as food, rent, bills, school fees, debt repayments and other financial commitments should always come first.

Gambling should remain entertainment, not a source of income.

MERIDIANBET RESPONSIBLE GAMING TIPS

Follow these simple guidelines to keep gambling enjoyable:

• Gamble for entertainment, not to make money. Gambling is a form of entertainment and should never be considered a reliable way to earn income.
• Only gamble what you can afford to lose. Never use money needed for essential expenses, bills, family responsibilities or other important commitments.
• Set a spending limit. Decide in advance how much you are comfortable spending and do not exceed that amount.
• Set a time limit. Decide how much time you want to spend gambling and take regular breaks.
• Never chase your losses. Losing money does not mean you should place bigger or additional bets to try to win it back. Accept the result and walk away.
• Do not borrow money to gamble. Never borrow money, use credit or sell possessions to fund gambling.
• Understand the game before you play. Make sure you understand the rules, odds and risks associated with the betting or gaming product you are using.
• Keep gambling in balance with other activities. Make time for your family, work, studies, friends, exercise and other interests.
• Do not gamble to escape problems. Gambling should not be used as a way to deal with stress, loneliness, anxiety, depression or other personal difficulties.
• Do not gamble when your judgement is impaired. Avoid betting or gaming when you are under the influence of alcohol, drugs or anything else that may affect your judgement.

WHEN GAMBLING BECOMES A PROBLEM

For some people, gambling can become difficult to control. When gambling begins to negatively affect your finances, work, relationships, family or emotional wellbeing, it may be a sign that you need to take a break.

Some warning signs include:

• Spending more money on gambling than you planned.
• Spending more time gambling than you intended.
• Trying repeatedly to win back money you have lost.
• Borrowing money or selling belongings to gamble.
• Hiding or lying about your gambling activity.
• Feeling stressed, anxious, guilty or upset because of gambling.
• Gambling affecting your work, studies or relationships.
• Losing interest in other activities because of gambling.
• Thinking about gambling most of the time.
• Continuing to gamble despite experiencing financial or personal problems.
• Finding it difficult to stop or reduce your gambling.

If you recognise any of these signs, take a break and seek help.

Remember: when gambling becomes a problem, it is no longer entertainment.

TAKE A BREAK

If you feel that gambling is becoming difficult to control, taking a break can be an important first step.

You can contact MeridianBet Customer Support to discuss the responsible gaming options available on your account, including applicable account restrictions or self-exclusion options.

During a break, do not attempt to overcome your limits by creating or using another account.

If you feel that you need professional assistance, we encourage you to speak with a qualified counsellor, healthcare professional or an appropriate gambling-support organisation.

CHECK YOUR GAMBLING HABITS

Take a moment to think honestly about your gambling behaviour.

Over the past 12 months:

• Have you spent more money gambling than you originally planned?
• Have you spent more time gambling than you intended?
• Have you tried to hide how much you gamble or how much money you spend from family or friends?
• Have you ever lied about winning or losing money from gambling?
• Have you needed to gamble with larger amounts of money to experience the same level of excitement?
• Have you used gambling as a way to escape stress, loneliness, anxiety or personal problems?
• After losing money, have you immediately gambled again to try to win back what you lost?
• Have you borrowed money, sold possessions or experienced financial difficulties because of gambling?
• Have you tried to stop or reduce your gambling but found it difficult to do so?
• Has your gambling caused problems with your family, friends, work, studies or other important areas of your life?

If you answered Yes to any of these questions, consider taking a closer look at your gambling habits.

If you answered Yes to several questions, we strongly encourage you to take a break and seek appropriate support.

This self-assessment is intended only as a general awareness tool. It is not a medical or professional diagnosis.

PROTECTING MINORS

MeridianBet is committed to preventing minors from accessing gambling services.

Gambling is strictly for persons aged 18 years and above.

Minors must not open, operate or use a MeridianBet account.

Parents and guardians are encouraged to take appropriate steps to prevent children and minors from accessing gambling websites, applications or gambling accounts.

If you believe that a minor has accessed or is using a MeridianBet account, please contact our Customer Support team immediately.

Parents and guardians may also consider using parental-control or internet-filtering tools on devices used by children.

PROTECT YOUR ACCOUNT

Your MeridianBet account is personal to you and should not be shared with another person.

To protect yourself and your account:

• Keep your login details private.
• Do not allow anyone else to use your account.
• Use a secure password.
• Do not provide your account credentials to other people.
• Contact MeridianBet immediately if you notice suspicious or unauthorised activity.

GAMBLING AND YOUR FINANCES

Gambling should never come before your financial responsibilities.

Before placing a bet or playing a casino game, make sure you have enough money for your essential expenses.

Never gamble with:

• Money required for food or household expenses.
• Rent or housing payments.
• School fees or education expenses.
• Money needed for medical or other essential costs.
• Money borrowed from family, friends or financial institutions.
• Money set aside for important financial commitments.

Never gamble with money you cannot afford to lose.

SELF-EXCLUSION AND ACCOUNT RESTRICTIONS

If you feel that you need to stop gambling for a period of time, MeridianBet can assist you with the responsible gaming options available for your account.

You may contact our Customer Support team to request information about applicable account restrictions or self-exclusion.

If you choose to self-exclude, you should respect the exclusion period and should not attempt to bypass the restriction by opening or using another MeridianBet account.

Our Customer Support team can provide further information about the available process and applicable terms.

DO YOU NEED HELP?

If gambling is causing you financial, emotional, family or relationship problems, you do not have to deal with it alone.

Please consider:

• Taking a break from gambling.
• Speaking honestly with someone you trust.
• Contacting MeridianBet Customer Support about available responsible gaming options.
• Speaking with a qualified healthcare professional, counsellor or other appropriate support service.

MeridianBet Customer Support

For assistance with your account or responsible gaming options, please contact our Customer Support team through the available support channels:

Email: support@meridianbet.ng
Phone 02018878000
Hours: 24hrs

OUR COMMITMENT TO RESPONSIBLE GAMING

At MeridianBet Nigeria, responsible gaming is an important part of the service we provide to our customers.

We encourage customers to remain informed, set appropriate limits, recognise the warning signs of problematic gambling and seek help when necessary.

Gambling should always remain an enjoyable recreational activity.

Gamble responsibly. Gamble for entertainment. Never chase your losses. Only gamble what you can afford to lose.

18+ | Gamble Responsibly